Our Return Policy
All sales are final. We do accept returns of unused items which were defective when received, subject to the following terms:
Adult Toys: Due to health and safety regulations, we cannot accept returns on novelties, adult toys and vibrators. We can only make exceptions for manufacturer’s defects. ALL SALES ARE FINAL.
Lingerie: Due to health and safety regulations, we cannot accept returns on lingerie. We can only make exceptions for manufacturer’s defects. ALL SALES ARE FINAL.
Defective items: Refunds on defective returned items are issued in the original form of payment. Refunds are issued within 10 days of receipt of the original returned merchandise. Return your merchandise in the original packaging. A confirmation e-mail will be sent to you once the refund is processed. Please allow sufficient time for the credit to appear on your account statement. Sorry, but we cannot pay shipping costs for merchandise returns.